Job Description
As a System Support Team Leader, you will be at the heart of that mission—leading a team of support technicians to ensure our clients receive world-class assistance in a mission-critical healthcare environment. Reporting to the System Support Manager, you’ll play a key role in coaching, guiding, and motivating your team while maintaining high service standards, driving process improvements, and standing together with colleagues across the globe to “win the day.” Lead, mentor, and support a team of System Support Technicians, fostering a collaborative, high-performance culture. Act as the first escalation point for technical and customer-service issues within your team. Conduct regular 1:1s, training and coaching sessions to support team growth and development.
About Intelerad
At Intelerad, we believe the path to answers in healthcare should be clear-whether you are waiting for a diagnosis or trying to expedite one.