National Service Coordinator - Remote Location Salt Lake City

The National Service Coordinator will primarily be responsible for providing a broad range of support and assistance to both internal and external Fleet Management customers. The National Service Coordinator will be fielding inbound calls and assisting customers with roadside assistance and setting up rentals, as well as relay approval confirmation to repair facilities. In addition, this person will also conduct follow-ups with repair facilities, tow companies and our Fleet drivers. Responsibilities include coordinating roadside assistance, setting up replacement rentals, researching delays for roadside service, communicating with vendor partners, and assisting drivers with general vehicle service questions or concerns.