Principal Product Manager, Gusto Pro

Lead product discovery to uncover/deeply understand customer problems and test risky assumptions. Create a long-term vision and strategy that defines the big problems we can solve well with durable competitive advantage. Drive Gusto Pro to become the single best platform for mid-size accounting firms to run & scale their payroll, compliance & advisory services, enabling them to achieve sustainable growth and maximize profit margins. Partner closely with Engineering, Design and Data Science on all stages of the product development process, and to create an environment of customer obsession, drive contribution & excitement on the vision and roadmap. Also closely partnering with Sales, Product Marketing and other cross-functional teams to take products to market successfully and create effective feedback loops. Explore and apply emerging technologies such as generative AI to innovate on the best ways to solve customer problems. Rapidly execute and iterate with an emphasis on user delight, impact, and learning. Regularly take risks and make calculated tradeoffs. Define, measure, and improve key product and business metrics.