Job Description

The Principal AI Engineer leads the architecture and delivery of agentic AI systems across multiple products, defining technical standards and reusable patterns for reasoning, tool use, and coordinated action. This role partners with cross-functional teams to transition prototypes into secure, observable production solutions and establishes playbooks, evaluation frameworks, and platform components to accelerate adoption. Additionally, the Principal AI Engineer mentors teams and ensures alignment with Responsible AI, security, and regulatory requirements. The team drives enterprise-wide AI enablement by defining strategy, evangelizing adoption, and delivering measurable business impact. It identifies and prioritizes high-value AI use cases, builds scalable platforms, and creates playbooks and patterns to accelerate implementation. Through innovation hubs and close collaboration with product, engineering, and operations, the team transforms prototypes into production-ready solutions. Additionally, it invests in talent development, equipping teams with the skills and tools to embed AI across the organization.

About PointClickCare

As a leading health tech company that’s founder-led and privately held, they empower their employees to push boundaries, innovate, and shape the future of healthcare.

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