Inside Sales Specialist 1

As an Inside Sales Specialist, your primary responsibility is to engage with prospective and existing customers, helping them understand our offerings and guiding them through the buying process. You’ll be handling a high volume of calls each day, connecting with customers at various stages: from first interest to post-purchase. You'll also work to retain business by supporting customers who may be considering cancellations or refunds. This role plays a big part in both revenue growth and customer satisfaction. This is a fast-paced, phone-based role that requires energy, focus, and adaptability. You’ll be part of a team that values coaching, collaboration, and performance. We work in a feedback-rich environment, and your contributions directly impact both our customers’ experience and the success of the sales team.