shelfAdz Delivery Quality Coordinator

The shelfAdz Delivery Quality Coordinator acts as a liaison between client delivery teams, quality control and supporting departments. This role is responsible for ensuring that all client outputs and deliverables meet established standards of accuracy, consistency, and compliance. The coordinator is the primary point of contact for quality-related delivery issues, supporting campaign execution, troubleshooting, and continuous improvement activities. The Quality Delivery Coordinator ensures product and service excellence for clients, while maintaining accountability for error-free execution. The role also supports ISO 9000 quality processes, recordkeeping, testing, and reporting as part of Vestcom’s commitment to high standards and compliance. The coordinator will conduct maintenance, calibration, and basic troubleshooting of quality and delivery-related systems and equipment; perform quality control checks; interpret and analyze results to provide recommendations for delivery process improvements and collaborate with operations, client experience, and quality teams to ensure accurate, on-time deliveries.