Product Operations Director

About the Role:

• This is a senior leadership opportunity for an experienced product operations professional to shape how a product organization works and delivers outcomes.
• You will lead the adoption of AI across Product and Engineering and oversee the technology ecosystem supporting product teams.
• The role combines strategic ownership with hands-on execution across systems, processes, governance, and measurement.

Key Accountabilities:

• Define and lead the AI enablement strategy for Product and Engineering, including AI tools, agents, and governance standards.
• Own the product operations technology infrastructure, including integrations across analytics, roadmapping, and customer feedback platforms.
• Manage the product tooling portfolio, assess adoption and ROI, and handle vendor relationships with Procurement.

Requirements:

• At least 12 years of professional experience, including 10+ years in product operations, product management, or program management.
• Demonstrated experience introducing AI tools and workflows across teams with measurable improvements.
• Proven end-to-end ownership of product tools, including strategy, implementation, and vendor negotiations.

Compensation and Benefits:

• Annual compensation range: CAD $150,000–$190,000, including base salary and variable compensation.
• Medical, dental, and vision coverage, holiday and vacation time, health and wellness days, and a day off for your birthday.
• Fully remote work arrangement with opportunities for professional growth and cross-functional collaboration.