Responsibilities:
- Engage customers to resolve issues.
- Respond to inquiries via phone, email, and web.
- Document communications and follow-up activities.
Qualifications:
- 2+ years of client-facing experience.
- Inside Sales / Customer Service background preferred.
- Experience using Salesforce.
Benefits and Perks:
- Medical, dental, and vision benefits.
- 16 weeks of paid family bonding leave.
- Retirement savings program with 4% company match.
BillionToOne
BillionToOne is a next-generation molecular diagnostics company on a mission to make powerful, accurate diagnostic tests accessible to everyone. With over 700 employees, they were named one of America's Best Startup Employers for 2025 and are Great Place to Work certified.