Field Support Engineer

East Penn

Remote regions

US

Salary range

$70,000–$100,000/yr

Benefits

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Overview:

  • Responsible for identifying and executing greenfield, replacement, maintenance, and warranty battery system projects.
  • Provides oversight, monitoring, and troubleshooting for installations across North America.

Key Responsibilities:

  • Gathers technical information and proposes battery products that meet customer requirements.
  • Coordinates with customer engineers, performs site surveys, and manages project execution.
  • Directs service contractors and ensures field services meet customer requirements.

Qualifications:

  • Bachelor's degree in engineering or related field, plus 5-7 years of relevant experience.
  • Strong knowledge of DC power systems, batteries, warranties, and troubleshooting.
  • Excellent communication, leadership, and problem-solving skills.

Compensation & Benefits:

  • Estimated salary range: $70,000 - $100,000 per year.
  • Comprehensive benefits include medical, dental, prescription drug, and 401(k) savings plan.
  • Annual bonus program and career advancement opportunities.

East Penn

East Penn is a private, family-owned manufacturer of sustainable lead batteries and battery accessories. With over 75 years of expertise, it values long-term employee careers, and nearly 40% of its workforce has over a decade of service.

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