Senior User Researcher

Play a key role by moving the business towards demonstrably better customer outcomes in your product area. Have a tangible impact on your collective or squads' quarterly metrics and commercial outcomes. Identify the biggest opportunities and prioritising your efforts towards them. Shape the most impactful research questions your squads or collective need to answer to move towards customer and company goals. Choose the most effective research method to provide actionable insights in the time available. Plan and execute projects to a high standard, balancing pace, quality and breadth to have the most impact. Weave quantitative and qualitative insights together to get as close as possible to the truth, whilst being clear on limitations. Effectively share actionable user insights through clear written and verbal communications. Make use of relationships you've built with peers in other disciplines to increase the impact your work can have. Forming a robust and reliable point of view and sharing this with cross-discipline partners.