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Role overview:
- Lead post-purchase strategy across cancellation flows, order management, loyalty, and referrals.
- Partner with Retention, Design, Data, and Engineering to ship features end-to-end.
- Use AI-assisted workflows and cohort analytics to identify high-impact retention opportunities.
Requirements:
- 3–7 years in product management, e-commerce, or retention roles.
- Deep experience with analytics, pricing, and A/B testing tools.
- Strong UX and technical fluency with APIs, backends, and queues.
Benefits:
- Competitive base salary plus performance bonus.
- 100% remote work and biannual off-sites.
- Health coverage, PTO, and product perks.
Jobgether
They are a partner company hiring a Senior Ecommerce Manager to own post-purchase customer journeys and retention. The culture emphasizes high trust, full remote work, and biannual team off-sites.