Clinical Support Specialist

As a Clinical Support Specialist you will be setting up our clinicians for success and the patients to receive the high level of care we provide. This includes reviewing the next-day patient schedule of appointments to ensure all necessary registration information and documentation is in the system and up to date. You will work cross functionally to validate this and gather any missing data points or documentation for our in-home Sprinters or virtual providers to complete their visits. You will be working alongside our nursing team to call patients to ensure proper follow up care is received. Clinical Providing clinical & administrative support as needed to the clinical team. Reviewing each visit to ensure labs, documentation, and patient education completed Tracking and notifying patients of lab values, imaging reports, etc. as directed by providers. Reviewing schedule to ensure each visit is accurate and ready for in-home visit. Documentation Transcribing data into EMR before a visit to include past medical hx, surgical hx, medications, preventative care, etc. for review by the provider during visit with patient. Uploading documents into EMR. Oversee the management of medical records and ensure confidentiality is maintained at all times. Communication Strong communication and interpersonal skills, with the ability to effectively liaise between clinical and administrative teams. Facilitate communication between patients, medical staff, and administrative departments to enhance patient experience. Address patient inquiries and resolve issues promptly to maintain a positive environment.