Venture Associate
Benefits
Unlimited PTO
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Role Overview:
- Serve as the primary relationship lead for a portfolio of emerging venture capital firms.
- You’ll help fund managers build and scale their funds.
- This is a dynamic, relationship-centered role at the intersection of venture capital, operations, and SaaS customer success.
What You’ll Do:
- Understand each fund’s stage, goals, and operational needs.
- Coordinate with internal teams (legal, finance, product, operations) to ensure timely, high-quality support.
- Identify opportunities to improve the fund manager journey and share insights across the team.
What You Bring:
- 3+ years in customer success, account management, or client operations.
- Deep digital literacy and comfort learning new tools quickly.
- Proven ability to navigate complex, cross-functional customer issues and keep multiple stakeholders aligned.
Decile Group
Decile Group aims to transform venture capital into a force for good. They operate an integrated platform for modern venture capital, spanning education, software, and fund operations to make venture capital more accessible.