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Key responsibilities include:
Training Delivery: Deliver engaging virtual training sessions, ensuring high knowledge retention and demonstrating subject matter expertise.
Office Hours: Provide one-on-one assistance to learners, answering questions and offering support to address any gaps in understanding.
Content Development: Create and customize training content, ensuring ongoing relevance and effectiveness by updating materials as needed.
Collaboration: Work with internal and external stakeholders to align training with organizational objectives and gather valuable feedback to refine programs.
Performance Measurement: Assess and report on the effectiveness of training initiatives, using surveys, assessments, and feedback to enhance future sessions.
Sutherland
Sutherland works with iconic brands worldwide, bringing them a unique value proposition through market-leading technology and business process excellence.