PSA Verified Customer Success Manager
Benefits
Unlimited PTO
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What You’ll Do:
- Maintain acquisition and delivery schedules for repack customers post-launch
- Forecast future client orders for Vault Operations readiness
- Create check-ins for each client to maintain progress towards each series
Who You Are:
- Familiarity and prior experience with standard concepts, practices, and procedures within the fulfillment ecosystem
- Proven ability to work independently and meet deadlines
- Passion for customer experience with a demonstrated track record of going above and beyond to create excellent customer experiences
Reasons To Join Us:
- Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
- Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
- 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
Collectors
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process. The company employs more than 3000 people across its headquarters in Santa Ana, California, and offices in multiple countries.