PSA Verified Customer Success Manager

Collectors

Remote regions

US

Salary range

$94,000–$122,000/yr

Benefits

Unlimited PTO

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What You’ll Do:

  • Maintain acquisition and delivery schedules for repack customers post-launch
  • Forecast future client orders for Vault Operations readiness
  • Create check-ins for each client to maintain progress towards each series

Who You Are:

  • Familiarity and prior experience with standard concepts, practices, and procedures within the fulfillment ecosystem
  • Proven ability to work independently and meet deadlines
  • Passion for customer experience with a demonstrated track record of going above and beyond to create excellent customer experiences

Reasons To Join Us:

  • Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
  • Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
  • 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

Collectors

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process. The company employs more than 3000 people across its headquarters in Santa Ana, California, and offices in multiple countries.

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