Lead and scale global Shared Services operations, overseeing AP, Payroll, and Equity with a focus on quality, compliance, and customer experience. Build and execute a strategic roadmap for the Shared Services function, identifying additional processes suitable for inclusion in a shared services model. Partner with cross-functional stakeholders across Finance, Tax, Treasury, and FP&A to re-engineer high-impact workflows and transform end-to-end processes.
Spearhead complex initiatives including ERP system implementations, M&A integrations, and automation efforts that improve operational agility. Establish and monitor key performance indicators (KPIs), service-level agreements, and internal controls that promote accountability and excellence. Provide strategic leadership and people development for a growing team of finance professionals, fostering a culture of ownership, learning, and inclusivity. Collaborate with internal and external audit partners to ensure compliance with SOX and other governance frameworks. Deliver executive-level insights and recommendations based on financial performance and operational efficiency.