Payment Operations Manager

Responsibilities:

• Own the end-to-end payment operations lifecycle.
• Ensure accuracy, timeliness, and appropriate controls across payment flows.
• Maintain clear operating rhythms to keep the function disciplined.

Reconciliation and financial accuracy:

• Lead daily, weekly, and monthly reconciliations across payment channels and internal systems.
• Investigate discrepancies and drive resolution with the right owners.
• Partner with Finance on settlement procedures and control design.

Process design, documentation, and readiness:

• Identify gaps and failure points in existing workflows and redesign for clarity.
• Create and maintain process documentation and operating procedures.
• Support audits with strong evidence trails and clean operational execution.