CX Content Specialist
Remote regions
USBenefits
Unlimited PTO
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What You’ll Do:
- Create CX content that aligns with Roadie’s voice and style.
- Audit internal and external Salesforce content for accuracy.
- Translate process maps into clear guides for CX team members.
What You Bring:
- Bachelor's degree in English, Communication, or related field
- Experience in technical writing or content development
- Excellent written and verbal communication skills.
Why Roadie?:
- 100% company-paid health insurance
- Inclusive family leave policy
- Paid Wellness Days
Roadie
Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy.