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Responsibilities:
- Manages referral and case activity to ensure follow-up and response on site to hospitals occur in a manner that meets NEDS’ mission.
- Oversees new and open referrals and dispatching of staff 24-hours a day, 365 days a year.
- Responds to changing needs and prioritizes effectively.
Qualifications:
- Ability to communicate effectively and provide good customer service when collaborating with both NEDS team members and key hospital partners.
- Basic understanding of pathophysiology and critical-care level hemodynamics.
- Adherence to standards of practice.
Benefits:
- Competitive salaries and a great benefit package.
- Generous paid time off program and BCBS Health and Dental Insurance.
- Tuition Reimbursement and Employee Assistance Program.
New England Donor Services
New England Donor Services (NEDS) coordinates organ and tissue donation in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, the eastern counties of Vermont and Bermuda. They work with over 200 hospitals and serves nearly 15 million people in our region. With approximately $150M in operating revenues, NEDS employs 387 clinical and non-clinical staff members throughout New England and across the country.