Job Description
Serve as the primary technical point of contact for assigned Encompass enterprise clients, owning the post-sales technical relationship and ensuring successful implementation, configuration, and ongoing optimization of the Encompass platform. Develop and maintain technical account plans that align Encompass capabilities with each customer’s mortgage workflows, compliance requirements, and long-term business objectives. Lead end-to-end onboarding and solution delivery, including Encompass environment setup, customizations, integrations (APIs, SDK, web services), and workflow automation, collaborating closely with client technical teams and internal engineering resources. The candidate will build and deliver targeted training programs to help customer teams effectively use Encompass features, custom tools, and integrated solutions.
About Truv
Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access.