Associate Critical Incident Response (CIR) Care Advocate

Spring Health is seeking a compassionate, organized, and detail-oriented Associate Critical Incident Response (CIR) Care Advocate to join our team. In this remote, full-time role, you play a pivotal role in ensuring workplaces have the resources and support they need to navigate workplace crises. You will provide vital coordination and logistical support for CIR services—helping companies respond effectively to incidents such as workplace accidents, employee deaths, suicides, or organizational restructuring. This is an entry-level position ideal for candidates with a strong foundation in mental health and crisis response, excellent customer service abilities, and a passion for making a positive impact in moments of critical need. Key responsibilities include coordinating CIR requests, scheduling support resources, collaborating with internal teams, communicating with stakeholders, and adhering to compliance standards.