Portfolio Solution Engineer

Deliver demonstrations that align the NiCE portfolio with the customer’s business challenges. Identify all functional and technical challenges of assigned accounts. Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs. Influence and educate clients that NiCE’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value. Lead in all technical aspects of the sales process. Assist with the definition and execution of successful proof of concepts (POC), where appropriate. Actively contribute to a team approach with account executives and overlay teams. Able to promptly respond to functional and technical elements of RFIs/RFPs. Professionally and independently conduct discovery conversations and needs analysis for both business and technical topics.