Senior Manager/Manager, Customer Support

Seeking a transformational leader to head the Customer Support function at Clariti! This person possesses a track record of building & leading high-performing Customer Support teams and practical experience managing customer support operations. You will lead and manage a team of customer support analysts, oversee day-to-day technical support operations, and maintain a customer-centric approach by ensuring timely and effective responses to customer inquiries and issues. The role includes Team Leadership, Operational Management, Performance Monitoring, and Customer Satisfaction.