Job Description
The Implementation Specialist supports the onboarding and engagement of Quill’s free and premium partner teachers, schools, and districts. You’ll use your technical and communication skills to troubleshoot issues and ensure educators have a smooth, impactful experience with our tools. This fully remote (U.S.-based) individual contributor role reports to the Director of Partner Success and is anticipated to start in June 2025. A July start is possible for candidates under current school-year contracts.
You'll troubleshoot and resolve product issues, collaborating with internal teams, provide technical product support to teachers and partners and recommend improvements based on user experience. You'll also support onboarding for school and district partners and maintain accurate records in Intercom, Salesmate, and Vitally.
This role is ideal for someone passionate about K–12 education and technology. Former or current educators looking to transition into edtech are strongly encouraged to apply.
About Quill.org
Quill’s mission is to provide groundbreaking digital tools that help students become strong writers and critical thinkers.