Job Description

Product Ownership:

-Act as the product owner for the homeowner- and staff-facing experience and workflows.

-Leverage qualitative and quantitative homeowner research to uncover pain points.

-Collaborate with Legal and Compliance to translate legal and regulatory requirements into operational workflows.

Data Analysis and Communication:

-Test and scale incrementally with data analysis, A/B testing, phased rollouts, and user research.

-Build and maintain dashboards to track KPIs, analyze user behavior, and surface actionable insights regularly.

-Communicate insights and recommendations to key stakeholders across the organization.

Compliance and Customer Focus:

-Ensure compliance with Fair Lending laws, including ECOA and FHA.

-Enable partnerships and data transfers using MISMO standards.

-Iterate on our homeowner experience, with an eye towards customer satisfaction and compliance.

About Hometap

Hometap is on a mission to make homeownership less stressful and more accessible by providing a way to access home equity without taking out a loan.