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Job Responsibilities:
- Communicates results and documents in Electronic Health Records.
- Answers and processes incoming calls professionally.
- Schedules and cancels appointments and utilizes phone scripts.
Essential Functions:
- Updates patients on the status of referrals.
- Communicates complex exam preparation instructions.
- Sends communication to physicians.
Additional Tasks:
- Assists callers with questions and concerns and facilitates issue resolution.
- Collaborates positively with colleagues and supervisors.
- Schedules patient appointments and provides information for other requests.
CHI Health Clinic
CHI Health Clinic provides a wide array of medical services, from primary to specialty care, including walk-in and virtual services. They have over 20 specialties and 100 locations, with some offering extended hours, making healthcare accessible and convenient.