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Documentation
What You’ll Do:
- Conduct Annual Wellness Visit questionnaires over the phone with patients
- Make outbound calls to schedule and complete screenings
- Accurately document patient information in EMR systems (NextGen, etc.)
What Success Looks Like:
- Comfortable handling high call volume daily
- Ability to maintain efficient call times (typically under 30 minutes)
- Consistently meeting productivity expectations ( ~1.1 screenings/hour )
Why Join Welltality?:
- We focus on delivering meaningful healthcare support that improves patient outcomes
- Our team plays a vital role in helping patients stay proactive with their care
- We value accountability, teamwork, and continuous improvement
Welltality
Welltality delivers meaningful healthcare support that improves patient outcomes, playing a vital role in helping patients stay proactive with their care while supporting physician practices nationwide. They value accountability, teamwork, and continuous improvement.