Similar Jobs

See all

Key Responsibilities:

  • Serve as primary contact for patients, families, and providers
  • Schedule and coordinate medical appointments
  • Manage patient documentation and EMR updates

Key Evaluation Metrics:

  • Answer 95% of inbound calls within 60 seconds
  • Complete routine tasks within 7 days
  • Proactively contact all newly enrolled patients within 24 hours

Requirements:

  • High School Diploma (some college preferred)
  • Basic understanding of Primary Care Operations
  • Healthcare background (preferred)

Pine Park Health

Pine Park Health is a value-based primary care practice redesigning how residents of senior living communities get or stay healthy. They aim to dramatically improve healthcare for seniors with a new model designed around patients, families, community staff, providers, and payers.

Apply for This Position