Care Coordination Specialist

Key Responsibilities:

• Proactively evaluate and process assigned tasks within the medical management system
• Schedule and manage meetings in Outlook and system calendaring functions
• Process requests for beneficiary and/or provider education within established timeframes

Duties and Expectations:

• Handle incoming and outgoing phone calls and respond to daily email messages
• Utilize standard program processes to respond to beneficiary, provider and staff requests
• Support the CM leadership team by coordinating tasks and day-to-day activities

Requirements:

• High School Diploma or G.E.D. required
• 2+ years of experience in a medical office, health insurance, or managed care organization
• Must reside in the PST or MST zone