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Responsibilities:
- Take inbound calls from patients, providers and members
- Help manage calls for patients that may be sick, in an emergent situations or more
- Support members with their insurance needs, questions or concerns
Security:
- Choose a consistent work area/office
- Make your area physically safe
- Stay organized
Qualifications:
- Healthcare experience required i.e. Medical front office, PBX/911 Operator, Medical assistant, Nursing assistant or similar
- Strong computer experience (data entry, screen navigation, keyboarding)
- Excellent customer service skills
Carenet Health
Carenet Health pioneers advancements in healthcare consumer experience, interacting with 1 in 3 Americans daily. They integrate human touch with data-driven technology to improve healthcare, offering best-in-class clinical expertise and personalized solutions.