Supervisor, Claim Adjudication Operations

The Supervisor, Claim Adjudication Operations ensures the streamlined operation of the Claim Adjudication Operations team in alignment with customer-focused objectives. This individual will plan, design, coordinate and align resources to support the daily activities of the team. The supervisor will work closely with their team to identify, recommend, develop, implement, support, and improve customer-focused solutions. Provide superior customer service utilizing a high-touch, customer centric approach focused on collaboration and communication. Develop and sustain a culture of operational excellence that creates value for the customer. Manage staffing, including recruitment, supervision, performance management, scheduling, development, evaluation, and disciplinary actions.