Customer Support Specialist

About Us:

• We are a fast-growing, fully remote travel company focused on delivering memorable vacation experiences worldwide.
• Our team enjoys a supportive online community, ongoing training, and access to travel perks.

Position Overview:

• We are seeking a motivated, detail-oriented Customer Support Specialist to assist clients with booking support and travel inquiries.
• This is a flexible, remote role available part-time or full-time for individuals authorized to work in the United States.

Key Responsibilities:

• Respond to customer inquiries via email, phone, and chat with professionalism and empathy.
• Provide accurate information about travel bookings, itineraries, and policies, and escalate complex issues as needed.
• Log all communications using internal systems and follow up with clients to ensure satisfaction.

What We Provide:

• Full training, ongoing mentorship, and the opportunity to earn travel agent certification.
• Access to travel discounts, perks, and a supportive remote work environment.