Bilingual Call Center Agent

We are seeking a professional and customer-focused Bilingual (Spanish and English) Call Center Agent to join our team. The ideal candidate will have a proven background in customer service and call center operations, with the ability to manage both inbound and outbound calls for a large telecommunications company. This role requires exceptional communication skills, strong attention to detail, and the ability to provide high-quality support in both English and Spanish. Key responsibilities include handling inbound and outbound calls in a professional manner, providing accurate information and support to customers, and resolving customer issues promptly while maintaining a positive attitude.