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Director, Payments Operations

SRS Acquiom
United States Unlimited PTO

  • Lead the end-to-end Payments function, ensuring accurate and timely execution of shareholder and closing-day payments in compliance with internal controls, bank cutoffs, and regulatory standards.
  • Partner cross-functionally with Reconciliation, Client Service, Relationship Management, and Product teams to drive operational excellence and reduce payment exceptions.
  • Develop and manage the Payments leadership team through hiring, coaching, and performance management, maintaining standard operating procedures and reporting to senior leadership.

People Management Analytical Skills Microsoft Office Suite
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Payment Operations Manager

TrueML
$120,000–$155,000/yr
US Unlimited PTO

  • Lead strategy and scale for the end-to-end payment lifecycle.
  • Build and mentor a team, initially managing and mentoring one direct report.
  • Optimize and innovate payment flows to eliminate operational bottlenecks.

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people.

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Vice President of Payment Operations & Partnerships

ABC Fitness
$220,000–$265,000/yr
US Canada Unlimited PTO

  • Lead and scale global payment operations across merchant onboarding, disputes/chargebacks, reconciliation, settlements, and payouts.
  • Manage and expand strategic partnerships with PSPs, banks, and fintech providers, including commercial negotiations and performance optimization.
  • Build and lead a high-performing global team, establishing KPIs, SLAs, and a culture of operational excellence.

ABC Fitness is the #1 software provider for fitness businesses, supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year. ABC Fitness offers outstanding employee benefits, and training is provided on an on-going basis allowing employees to develop their strengths.

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