Job Description
This position involves acting as the main point of contact for project execution, managing client expectations, and ensuring satisfaction. You will also be an expert advisor to clients, collaborating with the account manager. Responsibilities include analyzing issues, improving mandates, co-producing project documents, respecting project scope, and ensuring efficient production. You will provide daily support to the team, coordinating design, programming, SEO, and hosting activities, while maintaining team motivation and quality control. Additionally, participation in continuous improvement of work methods and staying updated on web trends is expected. The role requires a degree in a relevant discipline, 3-5 years of project management experience, 1-3 years of digital experience, and significant experience in customer relations.
About SmartBug Media
SmartBug Media is the full service digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle.