Job Description
We are seeking a Customer Experience Associate to join our nimble, high-energy team. This role is perfect for someone who loves creating extraordinary experiences for each and every customer. You’ll become fluent in our backend systems, learn the nuances of our multi-brand products, and collaborate across teams to ensure a seamless shopping journey from start to finish. Responsibilities include delivering exceptional customer experiences via email, chat, and phone, assisting with orders, returns, and partnering with the tech and warehouse teams.
About Goop
Goop is a lifestyle platform dedicated to exploration, curation, and groundbreaking conversation that invites women to embrace the process of becoming.