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The Role:
- Serve as the primary retention marketing contact for client accounts.
- Bridge the gap between strategic vision and tactical execution.
- Coordinate with designers, copywriters, and strategists.
What Success Looks Like:
- Consistent on-time delivery of retention campaigns.
- High client satisfaction through proactive communication.
- Strong retention performance metrics driven by execution excellence.
Responsibilities:
- Prepare for and participate in client calls, providing retention performance updates.
- Manage end-to-end project coordination in Asana, creating tasks, and tracking progress.
- Monitor retention performance metrics using Klaviyo, Hiro, and platform analytics.
Lilo Social
Lilo Social is a full-funnel eCommerce growth agency specializing in acquisition and retention for direct-to-consumer brands. With a team of over 50 professionals, they deliver best-in-class paid media, email marketing, and creative services to help brands scale profitably.