Associate, Product Support

As an Associate on the Product Support team, you’ll serve as a key point of contact for Elligint Health customers, delivering support across the Helios® platform. This role is ideal for early-career professionals interested in healthcare, technology, product management, or customer experience. You'll be the first line of defense for users and an advocate for their experience, ensuring issues are handled with speed, accuracy, and care; patient lives depend on it. You will resolve customer-submitted issues, collaborate across teams to resolve issues, and contribute to continuous product improvement. Also, you will represent Elligint Health to clients at all organizational levels.