Job Description

As a Support Software Engineer on our team, you will be responsible for designing, building, and maintaining our critical billing and invoicing systems. This role is specifically designed for an individual with a strong background in high-level technical support (e.g. Tier 3, Tier 4) particularly in supporting customer billing and financial operations. We are seeking candidates who are looking to transition from a support-focused role into a full-time software engineering position. We are seeking candidates who have significant experience troubleshooting complex billing discrepancies, debugging data-intensive financial processes, and analyzing how billing systems interact with other business platforms.

This position offers a formal path to apply your deep understanding of complex business processes and core financial operations to a development role. You will shift your focus from reactively fixing billing issues to proactively designing, building, and streamlining the systems that prevent them. You will also improve system observability, automate manual processes, collaborate with stakeholders, review code, improve the codebase, and provide feedback.

About DoiT

DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation.

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