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  • Supervise 4-5 Supervising Investigators and other Investigations Team staff.
  • Oversee Investigations Team workflows and case assignments. Identify and implement improvements to OLPS investigations and case-handling processes.
  • Oversee Investigations Team reporting, including supervising data clean-up projects, ensuring data readiness for external reporting, and developing data quality control practices as needed.

The NYC Department of Consumer and Worker Protection (DCWP) is the nation’s leading municipal enforcement agency charged with delivering economic justice. DCWP leverages its authority to bring New Yorkers real economic relief and protect them from unfair practices. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp.

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  • Support investigations into violations of DCWP’s licensing and consumer protection laws and rules.
  • Interview consumers, businesses, landlords and witnesses by telephone and in-person.
  • Write comprehensive investigation reports identifying the results of research and analysis.

The NYC Department of Consumer and Worker Protection (DCWP) delivers economic justice. With over 45,000 businesses licensed, they ensure fair competition and provide services like free tax preparation and financial counseling to make NYC a fairer, more affordable place.

  • Manage the team’s investigative and trial work.
  • Develop creative strategies for identifying and successfully prosecuting affirmative litigation cases.
  • Train legal and investigative staff on skills necessary to carry out the GCD’s litigation goals.

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance.

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  • Working with investigators and attorneys to identify the data necessary to evaluate employers’ compliance with NYC workplace laws.
  • Communicating with employers’ counsel and technical staff to ensure delivery of responsive data, along with information necessary for its interpretation.
  • Developing and using appropriate data analysis tools to describe employer practices, identify key witnesses, and calculate damages.

The NYC Department of Consumer and Worker Protection (DCWP) delivers economic justice. This municipal enforcement agency protects New Yorkers from predatory, deceptive, and unfair practices and licenses more than 45,000 businesses in over 45 industries.