Job Description
You will be responsible for supporting all aspects of the IT systems and services. Additionally, the role includes responsibility for ensuring the security and integrity of computer operations and systems development. You will be well-organised, work exceptionally well with different people (in different locations and time zones). Responsibilities include cloud infrastructure support, Intune device management, cloud security management, proactive maintenance, incident and problem management, patch and vulnerability management, Microsoft 365 support, and providing support via phone, email, or tickets. The role also involves managing Helpdesk tickets, developing skills in Power Automate and Power Apps, managing transitions, and ensuring a secure environment for clients and their systems.
About Sharesource
Sharesource is a BCorp company whose purpose is to democratise opportunities for individuals from developing countries.