Implementation Project Manager

The Implementation Project Manager (IPM) ensures new brands and 3PL partners are set up for success from kickoff through go-live. You’ll own multiple concurrent implementations, coordinating across Sales, Product, Engineering, and Operations to deliver a seamless, efficient onboarding experience for Passport’s customers. You ’re the type of person who thrives in structured chaos, managing timelines, surfacing risks early, and ensuring that every launch feels organized, informed, and successful. To you, it’s all about collaboration, clarity, and execution. This role is part of the Implementation Team, which plays a critical role in Passport’s growth, turning new business into happy, live customers.