Team Lead Compliance Operations

Role Responsibilities:

• Lead, coach, and develop a team of engagement and investigation professionals, setting clear goals and execution standards.
• Own regular operational reporting for internal leadership and global partners, tracking KPIs and campaign effectiveness.
• Analyze engagement pipelines and customer behavior to identify bottlenecks and drive process improvements.

Key Requirements:

• 2+ years of team leadership or people management experience in target-driven environments like sales operations or compliance.
• Strong analytical mindset with experience using CRM systems, spreadsheets, and structured operational tracking tools.
• Exceptional stakeholder management skills for clear communication with internal teams and international partners.

Position Details:

• This is a full-time contractor role starting with a 3-month trial period, offering a monthly pay structure with performance incentives.
• The position is fully remote within India, requiring daily work with international partners and global stakeholders.
• Candidates must have an analytical mindset and a motivational leadership style focused on coaching and accountability.