Portfolio Specialist (Collections)

Responsibilities:

• Act as the single point of contact for customers in an assigned accounts receivable portfolio, reviewing delinquent accounts and spearheading follow-up action plans.
• Partner with sales, dealers, and field office management to communicate account status and expedite resolution, driving operational excellence.

Qualifications:

• 2-4 years of commercial collections or customer service experience preferred, with consideration for college graduates possessing strong interpersonal skills.
• Proven ability to make 30+ effective customer contacts daily and manage portfolios larger than $2M, along with excellent oral and written communication skills.

Work Environment:

• Embraces a hybrid work model blending office and remote setup, designed to support productivity and engagement through flexibility and virtual collaboration.
• Join an inclusive community with comprehensive rewards, endless learning opportunities, and a culture that values every voice and cares for employee wellbeing.