Job Description
Looking for an Associate Carrier Manager to support and strengthen Shippo’s global carrier network. This role focuses on executing day-to-day carrier partnerships activities with the main US Carriers (USPS, UPS, FedEx), including performance monitoring, and ensuring reliable service for our merchants. Your work as an individual contributor at this level will directly support and drive important team-wide initiatives and projects. You will work closely with cross-functional teams—including Product, Engineering, Support, and Sales—as well as external carrier partners to resolve operational issues, maintain documentation, and help ensure a consistent, high-quality shipping experience. You’ll build a strong understanding of our carrier ecosystem and contribute insights that help inform decisions at the team level.
About Shippo
Shippo is the shipping layer of the internet and one of the core building blocks of e-commerce, making merchants successful through world class shipping.