Job Description
As a product and process expert you will inform, influence, and execute new strategies and tactics using sound analysis and impact metrics to drive product investments. You will monitor the effectiveness of key product work streams and make recommendations for improvement. Working with product and engineering partners will enhance their knowledge of the current customer experiences and existing opportunities. You will maintain and utilize complex dashboards for performance insights and attend Weekly/Monthly/Quarterly governance meetings with Product, Operations and Analytics. You will plan, perform and implement process improvement initiatives utilizing Lean Six Sigma methodologies. You will design and conduct technical user acceptance testing providing feedback and guidance to product partners to improve process performance and product quality.
About Affirm
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.