Technical Project Manager

About the Role:

• This is an execution and operations role supporting the CORE product team, specifically ELMS and CompMS.
• You will ensure client and internal requests get triaged, routed, and tracked to resolution.

What You'll Do:

• Own the client request intake process end-to-end: triage, categorize, route, and track requests.
• Keep the backlog organized and current so engineering can pick up work without back-and-forth.
• Publish release notes, status updates, and close-the-loop communications after each release.

What We're Looking For:

• 2+ years of experience in business analysis, product operations, or a similar role in B2B SaaS.
• Strong organizational skills with experience keeping a backlog or board clean and accurately tagged.
• Excellent written communication and cross-functional collaboration skills, especially with CS and Support.

Nice to Have:

• Experience supporting a legacy platform or product in maintenance or stabilization mode.
• Experience with clinical education compliance, credentialing, or competency management platforms.
• Prior experience at a growth-stage edtech or vertical SaaS company.