Job Description
Understand the market and use cases of various AlphaSense user personas. Collaborate with Sales and Clients/Users to solicit feedback for new content and functionality or enhancement needs. Create and manage a content roadmap by working with the content organization leadership, engineering, and operations stakeholders to plan and optimize costs, benefits, timelines, and technology personpower mix for all aspects of content 3rd party sourcing or in-house generation. Take ownership of key projects to evaluate and integrate third party or self-source proprietary datasets and their related features from initial research and definition to testing, delivery, feedback, and on-going enhancements.
Lead the collaboration between content engineering and operations in designing the end-to-end data collection process including building and maintaining taxonomies and optimizing for the best mix of technology (speed, automation) and personpower (expert interpretation of reporting, exception handling), integrity checks, and QA process. Contribute to the successful launch of new features into the market, including the creation of internal and external comms/announcements, marketing collateral, documentation, training material, and client engagement. Be the ultimate owner of content collection methodologies, rules and policies.
Establish and maintain the balance between inbound expert user feedback on one hand, and process or technology/personpower limitations on the other. Track industry trends and deliver competitive intelligence to better evolve product and content vision. Analyze other relevant competing content sets in the market and interact with customers to understand their workflows and pain points and gather and document actionable feedback
About AlphaSense
AlphaSense empowers professionals to make smarter decisions through AI-driven market intelligence, trusted by over 6,000 enterprise customers, including a majority of the S&P 500.