Salesforce Engineer

Lead the complete end-to-end customer experience, coordinating and running the resolution of critical technical issues, ensuring timely and complete problem solving to technical challenges and business issues. Demonstrate the ability to research, document, and prioritize customer issues, using internal tools and escalation teams, as well as prioritizing and managing time effectively. Develop and maintain technical expertise in assigned areas of product functionality and apply that expertise effectively to help customers. Provide peer mentorship to team members, create knowledge base materials dedicated towards operational efficiency, and provide advanced technical support while ensuring customer satisfaction. As a Salesforce developer, use knowledge of Salesforce technical domains to design, develop, test, and implement customized solutions on the Salesforce platform.