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Responsibilities:

  • Design, develop, and maintain IVR applications based on business and technical requirements
  • Integrate IVR solutions with key internal services
  • Monitor IVR systems and implement operational improvements to enhance customer experience

Qualifications:

  • Proficiency in Java EE and Spring Boot / Spring Core
  • Strong understanding of voice contact center systems and IVR platforms
  • Strong troubleshooting and analytical skills

We offer:

  • Competitive pay and benefits
  • ForeverRemote work culture
  • Welcoming multicultural environment

Miratech

Miratech is an IT services and outsourcing company providing services to multinational organizations worldwide. They achieve success with 99% of IT projects in financial, telecommunication, and technology domains and has headquarters in New York, USA and R&D centers in several countries.

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